Frequently Asked Questions
Orders & Payments
Get answers about placing orders and payment options.
How can I place an order?
Browse your favorite WEARO products, choose your preferred size and color, add the item to your cart and complete checkout.
How will I know my order has been confirmed?
Once your order is successfully placed, you'll receive an order confirmation using the contact details provided during checkout.
Can I change or cancel my order?
Please contact us as soon as possible. If the order has not yet been processed or dispatched, we'll do our best to assist you.
What payment methods are available?
Available payment methods will be shown during checkout.
Shipping & Delivery
Information about our delivery process.
Do you deliver across Pakistan?
Yes. WEARO delivers across Pakistan wherever supported by our courier partners.
How long does delivery take?
Delivery time depends on your location and courier service. Estimated delivery information may be provided during the ordering process.
How can I track my order?
Tracking information may be shared with you once your order has been dispatched.
What are the delivery charges?
Applicable delivery charges will be displayed during checkout before you complete your order.
Returns & Exchanges
Learn about our return and exchange policy.
Can I return or exchange an item?
Eligible items may be returned or exchanged according to WEARO's current return and refund policy.
How do I request a return or exchange?
Contact our support team with your order details and reason for the request.
Can I exchange an item for a different size?
Eligible products may be exchanged for another size, subject to availability and our exchange policy.
What if I receive the wrong or damaged product?
Please contact us promptly with your order details and clear photos so our team can review the issue.
Products & Sizing
Find the right fit and care for your WEARO products.
How do I choose the correct size?
Please check the size information on the relevant product page before ordering.
Will the product color look exactly the same as the pictures?
We aim to display colors accurately, but slight differences can occur because of lighting, photography and device display settings.
How should I care for my WEARO clothing?
Follow the care instructions supplied with your garment to help maintain its appearance and quality.
Where can I get more product information?
Please contact our support team if you need additional information before placing your order.
We're Here to Help
Can't find the answer you're looking for? Our customer support team is ready to assist you.